1 Information We Collect
When you use feshealthtech.com, we may collect:
A. Information you provide: When you submit the contact form, we collect your name, email, and the subject of your message. When you subscribe to our newsletter, we only collect your email.
B. Information collected automatically: IP address, browser type, pages visited, and time of visit. We use this data solely to improve the performance of our website and not to identify you.
2 How We Use Your Information
We use the information you provide exclusively for the following purposes:
• Responding to your inquiries and messages via the contact form
• Sending the newsletter if you subscribed (you can unsubscribe at any time)
• Improving website performance and user experience
• Complying with legal requirements when applicable
3 Data Sharing with Third Parties
We do not sell, rent, or trade your personal information with any commercial or advertising entities whatsoever.
Some data may be shared in the following limited circumstances:
• Cloud and Analytics Service Providers: We deal with trusted parties to improve website performance (such as Google Analytics) with highly restricted permissions that prevent the use of data for independent purposes.
• Analytics Opt-Out: You can prevent Google Analytics from using your data by installing the official Google Analytics Opt-out Browser Add-on available here.
• Legal Compliance: We may disclose data if required by law or pursuant to a court order issued by a competent official authority.
4 Cookies
Our website uses limited cookies for functional purposes only (remembering your preferences). We do not use cookies for targeted advertising.
You can disable cookies in your browser settings at any time.
5 Data Protection and Security
We take strict technical and organizational measures compliant with international standards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
• Encryption and Protection: Encrypting sensitive data during transit using secure HTTPS/TLS protocols, and securing cloud storage with multi-factor authentication and data-at-rest encryption.
• Access Restriction: Limiting data access permissions to specific employees and system engineers under strict confidentiality agreements and only for professional necessity.
• Data Breach Response: In the event of an unexpected data leak or security breach, we are committed to notifying the competent regulatory authorities and affected users within a maximum of 72 hours, detailing the scope of the impact and the protective measures taken.
6 Your Legal Rights (Privacy Rights)
Under global privacy laws such as the General Data Protection Regulation (GDPR) and local privacy laws, you enjoy the following full rights:
• Access and Correction: Request details and data of your account collected by us, and modify or correct any inaccurate information.
• Erasure (Right to be Forgotten): Request the permanent deletion of your account data from our servers and our mailing lists.
• Data Portability: Obtain a copy of your personal data in a structured, commonly used electronic format (such as JSON or CSV) to transfer to another service.
• Objection and Restriction of Processing: The right to object to the use of your data for analytics or newsletters and to opt out immediately.
• Right to File Complaints: You have the right to file a formal complaint regarding our privacy practices with the local data protection authority in your country of residence.
• California Consumers' Rights (CCPA/CPRA): We explicitly state that we do not sell any personal data to any third party. Consumers in California have the right to request disclosure of collected data and request its deletion without facing commercial discrimination.
To exercise any of these rights, please contact us directly via our official email: privacy@feshealthtech.com
7 Application Legal Policies
Every mobile app we publish has its own independent and detailed privacy policy and terms of use that align with the nature of the data it processes locally and in the cloud. You can browse the legal documents for our active apps below:
8 Minors' Privacy
Our website, services, and applications are exclusively aimed at adult specialists and healthcare practitioners (over 18 years old). We do not knowingly collect, request, or retain personal information about minors under the age of eighteen.
9 Data Retention Period
We retain your personal data only for the period necessary to fulfill the purposes specified in this policy, or in accordance with retention periods imposed by local and regulatory laws:
• Contact and Support Forms Data: Retained for the duration of processing your inquiry and providing technical assistance, and deleted or de-identified after one year (12 months) from the closure of the ticket or request.
• Newsletter and Marketing Data: We keep your email for the duration of your active subscription. Upon unsubscribing, your email is immediately removed from our active sending servers.
10 Policy Updates
We may update this policy from time to time to keep pace with technical or regulatory changes. We will announce any material changes by posting a prominent notice on the site or updating the date at the top of the page. Your continued use of the site following the posting of modifications constitutes your implicit acceptance of them.
11 Contact Information
For any inquiries or to submit requests regarding your privacy rights, please contact the Data Protection Officer through the following channels:
📧 Email: privacy@feshealthtech.com
🌐 Official Contact Page: Support & Technical Integration Form Link